Customer Care Kitron and the Covid-19 situation

25 MAY 2020 UPDATE

We, at Kitron, are moving ahead during this challenging period. 

All our facilities are running normally with the necessary precautions, and we are happy to report that so far, there hasn’t been any major disruption or delay in deliveries to our customers. 

All technical services, including design, test development, electronic engineering are available as usual. Visitors are still not allowed to access Kitron facilities.  

We would like to thank all of our customers, business partners and suppliers for their support and for being extremely diligent while facing these challenging times – working together is the way forward. 


As Corona pandemic progresses throughout the world, we at Kitron continue to do our very best to serve our customers and plan and prepare for whatever challenges come our way. 

At the moment, all our manufacturing sites are fully operational following all recommended precautions. The measures we put in place have so far prevented any negative impact on our capacity to deliver the products to the customers.  

Overall demand continues to be strong and stable, and we see a particularly rapid increase within the medical sector customers. Several of our sites are officially considered critical infrastructure to national security, and we are expected to maintain production and deliveries despite external disturbances. 

We have not observed any major disruption in our supply chain. And at the same time, we are closely monitoring our suppliers in critical areas and actively working with alternates when necessary.


Kitron is taking all the appropriate steps to avoid spreading the COVID-19 virus and minimizing the effect on Kitron as a company, employees, customers and business partners, but also to society and those most vulnerable to the coronavirus. This includes following international and national advice from health organisations and authorities, in addition to a number of internal actions and policies.

In order to minimize exposure to staff at our factories, all employees that can do their work from home are doing so. Visitors will not be allowed to access Kitron facilities. And finally, any employee who does not feel well is to stay at home, get well, and avoid interacting with other people.

Currently our facilities are operating as normal and so far we have no major disruption with regards to suppliers or customers.

We have a number contingency plans in place in preparation for what we expect to be a volatile situation. Special focus is placed on increasing production for products used in diagnosing and treating Covid-19 related illnesses.

From all of us at Kitron to our customers, suppliers and other business partners: Stay safe, and stay in touch!

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